Free shipping is one-way unless otherwise authorized to return under policy conditions.

 Order Fulfillment

 After being processed the next business day, all items must pass a quality inspection and be repacked, given that the item is in stock. Order processing may take 1-3 business days before being picked up by a shipping carrier. Item availability is indefinite due to the inventory being updated at the end of each business day. In the event of an item being sold out, the Buyer will be notified and provided options. 

  • Order voided and purchase refunded back to the original form of payment.
  • Wait for the item to be available and order placed on back order. 

However, partial fulfillment-pending-full fulfillment is an option upon request of the Buyer. Orders are considered fulfilled after the certified carrier has delivered the item package(s) to the address provided on the Buyer invoice and a Proof of Delivery is available. 247SHOPATHOME is not responsible for Buyers claiming to have not received their items without proof. Buyers claiming that they did not receive their order will be provided the Proof of Delivery.

Oversized Delivery

Larger, heavier items such as dining set, bedroom set, sectional sofa, bedroom chest, dresser are usually ship using freight delivery. A delivery agent will contact the consignee to offer and confirm a 4-hour window of delivery on a calendar date that works for the Buyer/Consignee. All appointments must be scheduled between the hours of 8:00am to 5:00pm. After-hours and weekend deliveries are not available under any circumstances. An inspection and signature are required upon delivery. In very exceptional cases where delivery is to a remote location, there may be extended delays on this delivery, and will not be delivered within the estimated time frame. Due to the nature of freight shipping, delivery dates cannot be guaranteed.

  • 7 - 10 business days transit minimum
  • 1 - 3 weeks for delivery depending on the area
  • Merchandise will be delivered to the first dry area or garage
  • No unpacking or debris removal will be performed
  • No assembly, installation or setup service will be performed

If an item should arrive significantly damaged after transit, write all details of the damage on the Bill of Landing and contact us for assistance immediately. Please note that shipping box damage does not necessarily mean item damage.  It is best to inspect the actual item before reporting any damages.